Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. That means most orders arrive within 6 to 11 business days from the order date. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI) with no order minimum required. Orders ship via USPS, UPS, or FedEx depending on destination and package size. Please see our Shipping Policy for full details.

We want you to be happy with your purchase. If something is not the right fit, please contact our team at support@newlifeathlete.com and we will walk you through the return process. We recommend reaching out as soon as possible so we can help resolve things quickly.

We handle exchanges on a case-by-case basis depending on the product and availability. Email us at support@newlifeathlete.com with your order number and the item you are interested in, and our team will check availability and guide you through the next steps.

Room dimensions, ceiling height, and your training goals all play a role in selecting the right simulator setup. We recommend measuring your available space and reaching out to our team for a personalized recommendation. We are happy to help you find the best match for your home gym or garage setup.

Infrared mats use far-infrared heat technology designed to support relaxation and recovery after workouts. They can be a great complement to your home gym routine. Check each product listing for full specifications, materials, and usage details specific to that model.

Sales tax, if applicable, is calculated and displayed at checkout.